Terms of service


Terms of Service

Last updated: April 1, 2026

These Terms of Service ("Terms") govern your access to and use of the website citizenscrochet.com (the "Site") and all related services (collectively, the "Services") operated by Citizens Crochet ("we", "us", or "our").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Use of the Services

You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Services for any fraudulent or unlawful activity

  • Interfere with or disrupt the security or functionality of the Site

  • Attempt to gain unauthorized access to any part of the Services

  • Use the Services to transmit harmful or malicious content

We reserve the right to suspend or terminate access if these Terms are violated.

2. Eligibility

By using our Services, you confirm that:

  • You are at least the age of majority in your jurisdiction

  • You have the legal capacity to enter into a binding agreement

If you are using the Services on behalf of another entity, you represent that you are authorized to do so.

3. Account Registration

To access certain features, you may be required to create an account.

You agree to:

  • Provide accurate and complete information

  • Keep your login credentials secure

  • Be responsible for all activities under your account

We are not liable for any loss resulting from unauthorized use of your account.

4. Products and Orders

4.1 Product Information

We strive to ensure all product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is error-free.

4.2 Order Acceptance

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities purchased

  • Correct errors in pricing or product details

4.3 Pricing and Payments

All prices are listed in applicable currency and are subject to change without notice. Payments must be made through approved payment methods.

5. Shipping, Returns, and Exchanges

Shipping timelines, return eligibility, and exchange policies are outlined separately on our Site.

We are not responsible for:

  • Delays caused by carriers

  • Lost or damaged shipments once handed to shipping providers (subject to applicable law)

6. Intellectual Property

All content on the Site—including text, images, designs, logos, and products—is owned by or licensed to Citizens Crochet and is protected by intellectual property laws.

You may not:

  • Copy, reproduce, or distribute content without permission

  • Use our brand or materials for commercial purposes

7. User-Generated Content

If you submit reviews, comments, or other content:

  • You grant us a non-exclusive, worldwide, royalty-free license to use it

  • You confirm that your content does not violate any laws or third-party rights

We reserve the right to remove content at our discretion.

8. Third-Party Services and Links

Our Services may include links to third-party websites or services.

We are not responsible for:

  • Their content, policies, or practices

  • Any damages resulting from your use of third-party services

Use them at your own risk.

9. Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Disclaimers

The Services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee:

  • That the Services will be uninterrupted or error-free

  • That defects will be corrected

  • That the Site is free from harmful components

11. Limitation of Liability

To the fullest extent permitted by law, Citizens Crochet shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits, data, or business opportunities

Our total liability shall not exceed the amount you paid for the product or service in question.

12. Indemnification

You agree to indemnify and hold harmless Citizens Crochet from any claims, damages, or expenses arising from:

  • Your use of the Services

  • Your violation of these Terms

  • Your infringement of any rights of a third party

13. Termination

We may suspend or terminate your access to the Services at any time, without notice, if:

  • You violate these Terms

  • We are required to do so by law

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in your jurisdiction, unless otherwise required by applicable consumer protection laws.

15. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date.

Continued use of the Services constitutes acceptance of the revised Terms.

16. Contact Information

If you have any questions about these Terms, please contact us at:

Email: sonia@zdlegacy.com
Address: ____________________________